Both questionnaires use the latest input collection technologies and database management systems. We then provides a comprehensive report on:
- Preferred culture
- Causal factors (Levers for Change)
- Actual operating culture
- Outcomes of culture
Additional reports can be generated to cover different workgroups (divisions, regions etc) to allow comparisons throughout the organisation.
The factors that influence culture include: Mission and Philosophy (Articulation of mission and Customer service focus), Structures (Influence, Empowerment and Involvement), Systems (Selection & placement,Training & development, Respect, Appraisal & reinforcement and Goal setting), Technology (Autonomy,Variety, Feedback,Task identity, Significance and Interdependence) and Skils/Qualities (Communication, Bases of power and Leadership). These become the Levers for Change in the development planning phase.